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Victims, Survivors, the Missing, Airlines, and Government Contacts
Click here for Assistance for Victims of the WTC and Pentagon Attacks
Victim Information:
Office of Victims of Crime: 800-331-0075 or 212-560-2730
Red Cross WTC Victim Information: 212-604-7285
Spanish Information Line - 1-800-257-7575
Blue Cross/Blue Shield: 866-761-8365
Pentagon and Army Employees: 1-800-984-8523/703-428-0002
Navy Personnel/Marine Corps: 1-877-633-6772
Air Force: 1-800-253-9276
Fire Department and EMT Employees: 718-999-2541
Police Department Employees: 718-677-8238
Port Authority: 973-565-5505, -5506, or -5507
Bellevue Hospital Center:
Victim Information: (212) 889-7660
-Family/Friends of possible victims, Bring Photo ID and items that may have the missing person's DNA, such as hairbrushes and toothbrushes, to Pier 94, 54th Street and West
Side Highway
Missing Persons:
NYFD Hotline: 718-999-2541
NYPD Hotline: 718-677-8328
FDNY EMS Employees: 718-609-9217/9218/9219
Port Authority Employees: 973-565-5505/5506/5507
Morgan Stanley: 1-888-883-4391
Aon Corp.: 866-256-4154/203-863-6380
Bank of America: 877-441-3723
Carr Futures: 1-800-755-7620
Cantor Fitzgerald and eSpeed: 866-326-3188
Empire Cross/Blue Shield: 866-761-8265
Deutsche Bank: 410-895-2029
Kemper Insurance Co.: 1-800-622-9966
Keefe Bruyette & Woods: 800-223-3810
Lee Hecht Harrison: 201-782-3704
Marsh & McLennan Companies: 212-345-6000
Maxcor Financial Group: 212-317-1000
Morgan Stanley: 888-883-4391
Pitney Bowes: 800-932-3631
Thacher, Proffitt, & Wood: 800-698-4567
General NYC Info on Missing Relatives: 212-560-2730
NYC Missing Relatives/Friends: 1-866-856-4167
National Organization for Victim Assistance:
1-202-232-6682
Donations:
NOVA
1730 Park Road, NW
Washington, D.C. 20010
Airlines:
American Airlines: 1-800-245-0999
United Airlines: 1-800-932-8555
*toll-free numbers for friends or family members who want more information:
The Netherlands: 020504051
Germany: 06966985407
Italy: 024829813
Belgium: 027133646
France: 0169199659
NYC Mayor's Office of Emergency Management
212-477-9750
New York State Disaster Assistance:
1-800-462-7100
Empire State Development:
1-800-456-8369
State Department of Insurance:
1-800-339-1759
New York State Office for the Aging:
1-800-342-9871
Department of Public Service:
Energy, telephone, and water concerns: 1-800-342-3377
Department of Justice:
Family Assistance/Victims Hotline - 1-800-331-0075
Office for Victims of Crime (details about victims/survivors) - 1-800-331-0075
*Resource Center: 1-800-627-6872
*Terrorism and International Victims Unit: 202-307-5983
FEMA:
Wireless Emergency Response Team (to collect information about cell phone numbers of missing persons): 1-877-348-8579
Governor of Virginia:
Terrorism Victims Help Line - 1-866-827-3543
State Department:
Consular Affairs Bureau: 202-647-2798
American Society for Dermatology Surgery:
Offering free corrective surgery for rescue workers and victims: 1-800-441-ASDS
NYS Department of Family Assistance, Office of Temporary and Disability Assistance Feeding and Counseling Centers:
Feeding and counseling center services are available to anyone in need.
8 Mobile Feeding Canteens at West and Chambers Streets (1 Counseling Center also there)
4 Mobile Feeding Canteens at Liberty and Church Streets (East side of WTC)
1 Mobile Feeding Canteen at Church and Reed Streets
2 Mobile Feeding Canteens at Jacob Javits Convention Center on Westside Highway at 11th Avenue and 35th Street.
2 Mobile Feeding Canteens at Lexington Avenue and 26th Street (Victim's Assistance Center, 1 Counseling Center also there)
1 Mobile Feeding Canteen at 30th and 1st Streets, at the Medical Examiners Office (1 Counseling Center also there)
1 Mobile Feeding Canteen at Chelsea Pier at the EMS Staging Area
1 Satellite Canteen at Starbucks Coffee Shop, across from City Hall on Parkrow Place
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